Privacy Policy

Kushal Jewellers ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and your rights in relation to it.

We are a jewellery business based at Jawahar Chowk, Durg, Chhattisgarh, India, owned and operated by Ashish and Raja.

We may collect the following types of information:

• Contact information — your name and phone number, when you contact us via WhatsApp or phone call.
• Enquiry details — information about the jewellery you are interested in, shared voluntarily when you send us an enquiry message.
• Usage data — basic technical information such as your browser type, device, and pages visited, collected automatically via standard web server logs and analytics tools.

We do not collect payment card details or any sensitive financial information through this website.

The information you provide is used solely to:

• Respond to your product enquiries and assist you with your purchase.
• Communicate with you about product availability, pricing, and order status.
• Improve our website and services based on aggregate usage patterns.

We do not use your information for automated decision-making or profiling.

We do not sell, trade, or rent your personal information to third parties.

Your contact details may be shared with our team members (Ashish and Raja) solely for the purpose of fulfilling your enquiry. We may disclose information if required by law or a competent authority.

When you use the "Enquire" button on our website, you are redirected to WhatsApp — a third-party service operated by Meta. Your use of WhatsApp is governed by WhatsApp's own privacy policy. We encourage you to review it before sending any message.

We retain your contact information and enquiry details only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once your enquiry is resolved and no ongoing business relationship exists, we will not retain your data beyond a reasonable period.

This website may use cookies and similar technologies to understand how visitors use the site. These are used solely for analytical purposes (e.g. counting visits, understanding popular pages) and do not track you across other websites.

You can control cookie settings through your browser. Disabling cookies will not prevent you from accessing any core functionality of this website.

We take reasonable precautions to protect your information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to our legal obligations.

To exercise any of these rights, please contact us using the details below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after such changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

Kushal Jewellers
Jawahar Chowk, Durg, Chhattisgarh, India
Ashish: 9827112250
Raja: 9827919190